How to install Asterisk in Linux , centos

This article will clearly describe how to install Asterisk in Linux, centos. Most of the Asterisk configurations are basically composed of three important packages :

First of all  the most important package is Asterisk programme(asterisk),

Second  of all ZAPTEL which is basically the Zapata telephony drivers, and the last . . . → Read More: How to install Asterisk in Linux , centos

Call Center Services

Call centers provide many services and they are totally customizable according to the needs of each industry and organization. Customer care call centers offer the following services: Order processing Customer satisfaction Complaint center Troubleshooting Customer care

If a MNC selling products online, then the call centre provide following services like

Live chat Processing . . . → Read More: Call Center Services

Inbound Call Center

An inbound call center is a call center where telephone agents field only incoming phone calls  coming in from outside for a company or organization mostly through toll free numbers . Inbound call center agents often provide customer service or technical assistance to callers (if there are any doubts or any queries regarding the . . . → Read More: Inbound Call Center